Surgery Times
OUT-OF-HOURS - WHEN THE SURGERY IS CLOSED
Should you require medical attention at night or at the weekend please call the Surgery (020
8744 0220) where a recorded message will give you the emergency number for NHS
Direct. Alternatively, you can call NHS Direct on 0845 8500379 or online at www.nhsdirect.nhs.uk
NHS Direct Nurses will take full details of your problem and you may then
be:
a) Given advice
b) Asked to go to a nearby centre (usually the NHS Walk-in Centre) to be seen by a Doctor
c) Visited by a Doctor if your medical condition requires it
d) Advised to go directly to Hospital
If
you have a severe emergency then call 999.
NHS WALK-IN CENTRE:
There is an NHS Walk-in Centre at Teddington Memorial Hospital, Hampton Road,
Teddington, which is open between:
Monday - Friday 8.00am - 10.00pm
Weekends
and Bank Holidays 8.00am - 9.00pm
(Please note that the service is
mainly Nurse-led. There will be a GP on duty but for a limited time during the
week, weekends and Bank Holidays.)
OTHER SERVICES:
There are many other services provided by the Practice which do not form
part of the NHS service and are therefore liable to a fee. These include certificates,
medical examinations, letters for non-NHS purposes and completion of forms required
for private health organisations. A list of fees is displayed on the notice board.
PRIMARY CARE TRUST
The health organisation that is responsible for the delivery of primary medical
services in your area is:
The Richmond & Twickenham Primary Care Trust
Thames
House, 180 High Street, Teddington, Middlesex TW11 8HU
Tel: 020 8973 3000
Patient
Advice and Liaison Service (PALS) at the Primary Care Trust
Tel: 020 8973 3111
This number is invaluable when you need advice, have concerns or need
support about your treatment in any part of the National Health Service.
CHAPERONE:
If you require a chaperone then please let the Doctor know verbally at the beginning of a consultation so the appropriate arrangement can be made.
|
